1. General Information
2. Contact Information
3. Facility Description
4. Local IT Support
5. PC Hardware
6. Computer Environment
7. Server Hardware
8. Network Environment
9. Printers
10. Digital Imaging
11. Backups
12. EHR Environment
13. Version/Domain/Other
14. Training
15. Implementation Actions
16. General Notes
17. Implementation
18. Upgrades
19. Site Documents
;
U.S. Department of Health and Human Services
Indian Health Service
The Federal Health Program for American Indians and Alaska Natives
EDR Management Admin Tool
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Document Type:
Description:
submitted by: ''
Action Items:
EDR Upgrades
DXE Upgrade History:
New Upgrade
New Ugrade
Upgrading to DXE Version:
0.0.00.000
9.9.99.999
X
Upgrade Completed
Item
Date Prepared
Send
Date Received
Signed
BAA
X
X
Upload File
EULA
X
X
Upload File
Site Manager:
On Hold
X
Upgrade Status:
🟢1
🟡2
🔴3
Assessment
Call Setup
Overview Call
Follow up
Test
Upgrade
Training
SE/SV form Submitted:
Unknown
N/A
SE/SV form completed:
X
Site Engaged
Item
Date Prepared
Send
Date Received
Signed
Upgrade Packet
X
Upgrade Authorization
X
X
Upload File
Service Agreement
X
X
Upload File
Assessment Comments:
Correspondence
Date
Send
1st Request
X
2nd Request
X
3rd Request
X
Phone Call to Clinic
X
No response to Request
Escalated to IHS Management
X
Call Setup Comments:
Upgrade Overview Call Date
:
Assessment Completed:
Unknown
N/A
Assessment Completed
Tech Central supplied Hardware
Customer supplied new Hardware
Customer supplied existing Hardware
Site with signed BAA at UO call and only SQL needed or no SQL/HW needed
Site with BAA not signed at UO call and only SQL needed or no SQL/HW needed
Site with or without a signed BAA at UO call and Server, NAS and SQL needed
Unknown
Overview Call Comments:
Due (Go/No-go)
Completed
Action Items:
X
X
Action Items
Date
Send
1st Email
X
2nd Email
X
3rd Email
X
Phone Call to Customer
X
No response to Request
Escalated to IHS Management
X
Edit Actions
Follow Up Comments:
Engineer assigned:
Test Scheduled:
Suggested:
N/A
Test Scheduled
Test Upgrade Completed:
X
Test Upgrade Completed
Test Comments:
Trainer Assigned:
Training Scheduled:
Suggested:
N/A
Training Scheduled
Training Completed:
X
Training Completed
Training Comments:
2/14/2025 - JLN - Changed training dates from 4/14/25-4/16/25 to 5/13/25-5/15/25 per site request. Sent funding update/request for 3 days of onsite training. 2/18/25-KRS-Training Scheduled 5/13/25-5/15/25. Onsite. Requested by site.
Engineer assigned:
Upgrade Scheduled:
Suggested:
N/A
Upgrade Scheduled
Upgrade Complete:
Unknown
N/A
Upgrade Comments:
2/18/25-KRS-Live upgrade scheduled 5/6/25 in AM, onsite.
Item
Date Prepared
Send
Date Received
Signed
Backup Addendum
X
X
Upload File
General Comments:
2/18/25-JS Funding request Submitted for DTX Server/RDS Server/NAS/SQL License/40 RDS Licenses and on-site Services